RBL advice and outreach service is launched
An Advice and Information Officer will be available at the Legion premises at 11 Townhead Street in Ballymoney from 10am - 12 noon to deliver advice and support to serving personnel, veterans and their families.
An Advice and Information Officer will be based in Ballymoney every Friday to discuss the Legion’s service with anyone that may need help.
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Hide AdThey will signpost people to other welfare serices and can discuss membership with those wanting to join the Legion.
Kate Cowan, Advice and Information Team Leader, said: “We are looking forward to starting our outreach work in Ballymoney, which is part of the Legion’s mission to bring our services closer to those who need it most.
“A member of staff will be available for face to face meetings to discuss any issues, so please do take the opportunity to call in if you need advice on housing support, welfare, debt management plus much more.”
The Legion has a new national Freephone number 0808 802 8080 which will allow people to get help and support from a trained adviser over the phone, as well as the launch of a new online information service via its website www.britishlegion.org.uk
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Hide AdBrian Maguire, the Legion’s Area Manager, added; “Both nationally and locally, the Legion recognised that the profile of our beneficiaries is constantly changing and that we must continue to improve our services to reflect that need.
“Being able to pick up a phone to a trained adviser via our new national Freephone number, looking online for information or coming along to our office in Belfast, or to an outreach location like Ballymoney where they can talk face to face represents major progress.
“My team is totally committed to providing the best possible service for the Service community, past and present, in Northern Ireland.
“From today it will be easier than ever before for people to find the help and support they need so if you want to know more, please do pop in.”